If you need to cancel your booking, please fill out the form below. Our team will review your request and contact you by email.

Cancellation Policy

• 8 days or more before: Free cancellation
• 4–7 days before: 50% cancellation fee
• 3 days before or later: 100% cancellation fee
• No-show: 100% cancellation fee

In cases of force majeure such as severe weather or road closures, we will reasonably determine whether rescheduling or refunds are possible.

Important

• Your booking is confirmed once full payment is completed.
• If you arrive more than 10 minutes late, it may be treated as a cancellation with no refund.
• Please make sure your name and booking reference/email are correct for faster processing.